FAQs

Frequently Asked Questions

  • 1. Do you ship outside of the United States?
  • Currently, we only ship within the contiguous United States. We do not offer international shipping or delivery to U.S. territories at this time.
  • 2. What are your shipping options?
  • We provide UPS Ground and expedited shipping.
  • 3. How long does shipping take?
  • Delivery times vary from one to five days based on delivery location.
  • 4. What is your return policy?
  • To initiate a return, please contact our Customer Service team via email at customerservice@rustyputtergolf.com or by phone at 866.561.9986. Returns must be processed through customer service, as we do not handle returns directly on our website. For detailed information, please visit our Returns section.
  • 5. How do I track my order?
  • Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number to track your package through the carrier's website.
  • 6. What payment methods do you accept?
  • We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
  • 7. Can I change or cancel my order after placing it?
  • If you need to change or cancel your order, please contact us as soon as possible. We process orders quickly, so changes may not be possible once an order is in the fulfillment stage.
  • 8. How can I contact customer service?
  • You can reach our Customer Service team via:
    • Email: customerservice@rustyputtergolf.com
    • Phone: 866.561.9986
  • 9. Do your polos run small or large as compared to other providers?
  • Some styles run large, please refer to the product description for each style for more information.